COMMMUNITY SERVICES

We believe strong communities are built through care, connection and collaboration.

The Dongara Community Resource Centre (CRC) provides valuable outreach services to support the local community.

We are deeply committed to supporting the well-being and growth of individuals and families across the Shire of Irwin. Our Community Services are designed to foster inclusion, resilience, and opportunity by providing access to practical support, helpful resources, and meaningful community connections.

Dongara CRC provides valuable services to the local community, including:

Outreach Services

Support, advocacy and guidance - right here in Dongara

At Dongara CRC, we’re proud to connect our community with vital outreach services that support wellbeing, uphold rights, and provide trusted advice, without the need to travel far.

Our outreach programs bring a range of visiting specialists and support providers directly to our centre regularly. Whether you're seeking help, information, or just someone to talk to, we’re here to ensure you feel supported every step of the way.

What’s Available:

  • Consumer Protection WA
    Representatives from the Department of Energy, Mines, Industry Regulation and Safety (DEMIRS) visit the Dongara CRC once a month (usually on a Thursday) to provide free advice on consumer rights, tenancy issues, scams, and more.

  • Advocare
    As the peak body for seniors' rights in Western Australia, Advocare offers guidance on elder abuse, aged care services, and how to make informed decisions about your care and wellbeing. Their outreach service helps older people understand their rights and access the support they deserve.

  • Centacare Migrant Services

    Supporting newly arrived migrants with settling into a new country and regional area, Centacare’s Migrant Services can support with the following information and referrals:

    Accommodation, health care providers, schooling options, employment and training providers, mental health support, community and sporting groups. Centacare Migrant Services visit the Dongara CRC monthly.

    To make an appointment, contact Centacare on 08 9921 1433 or email mss@centacaregeraldton.org.au

Bookings and Enquiries

To find out when the next outreach visit is scheduled or to book an appointment, please contact us or call one our friendly team on 08 9927 2111

Two women standing next to a white and blue Carers WA vehicle with a flag nearby, in front of a building with colorful nautical-themed murals.

Financial Counselling

Support, information and guidance to make confident financial decisions.

Regional Alliance West (RAW) offers free, confidential MoneyBusiness appointments in Dongara each month - right here at the Dongara CRC.

This trusted financial counselling service is designed to support individuals and families by providing clear advice, helpful resources, and guidance to make confident financial decisions.

Support is available for:

  • Managing bills and household expenses

  • Accessing the WA No Interest Loans Scheme (NILS)

  • Getting out of debt

  • Understanding tax responsibilities

  • Attending group information sessions

  • And much more!

Whether you're facing a financial challenge or just want to stay on top of your money, RAW can help you confidently manage your finances.

Bookings & Enquiries

To book an appointment or get more information call 08 6234 8228 or visit Regional Alliance West at Lotteries House, 114 Sanford Street, Geraldton.

Two women sitting at a table, looking at a tablet and documents, in a cozy room with bookshelves and a window.

Tax Help

Free Support to Lodge Your Tax Return

The Australian Taxation Office’s Tax Help Program is a free service that assists eligible individuals to complete and submit their tax return online - safely and confidently.

The Dongara CRC is an approved Tax Help Centre, providing local access to this valuable support service.

From July to October, approved volunteers from Regional Alliance West provide monthly outreach appointments at the Dongara CRC to guide you through the process and answer your tax-related questions.

Find out more about the ATO’s Tax Help Program by visiting their website.

Person holding smartphone displaying the Australian Government Australian Taxation Office logo on a blue screen.

Counselling Services

Confidential and Compassionate Support, Close to Home

Thanks to our partnership with Centacare, professional counselling support is available right here at the Dongara CRC.

A qualified counsellor visits every second Tuesday, offering a safe, confidential space to support individuals, couples, and families through life’s challenges, with compassion and care.

Centacare Counselling Can Help With:

  • Relationship or family challenges

  • Parenting and child-related concerns

  • Communication difficulties

  • Stress, grief, and loss

  • Low self-esteem and confidence issues

  • Developing healthy coping strategies

Whether you're navigating a difficult time or simply need someone to listen, support is available locally -no long waitlists or travel required.

Bookings & Enquiries

For more information or to book an appointment, contact Centacare directly on 08 9921 1433 or email admin@centacaregeraldton.org.au.

A person holding another person's hand during a counseling session, with a therapist taking notes.

Upcoming Community Outreach Events

We facilitate a range of workshops, programs and information sessions to support local community initiatives.

To find out more or register for an upcoming event, please visit our News & Events page.